Consumer satisfaction with food manufacturing has dipped since the onset of the COVID-19 pandemic, a new report from the American Customer Satisfaction Index (ACSI) reveals.

In 2021 consumers will begin to adjust to the new normal, prioritizing and maximizing health and wellness.

Mintel has identified seven trends it projects will impact global consumer markets in 2021 and offered insights and recommendations for companies and brands to act on in the next 12 months.

We’re all wondering what the political, social and public health landscape will look like next year, but what about the food industry? What should brand owners, product developers and manufacturers consider?

Nielsen says celebrations over increases in FMCG sales should be short-lived as consumers continue to shift toward recessionary spending patterns. Unemployment and uncertainty over their current employment will prompt consumers to tighten their belts.

With the global COVID-19 pandemic still raging across the U.S., it’s no surprise American consumers have largely stopped focusing on their diets. However, consumers who follow specific dietary lifestyles, such as keto, gluten-free and clean eating, have stayed on track, according to research from The NPD Group.

We’ve heard it endlessly since the onset of the COVID-19 pandemic: This coronavirus era has created a “new normal” for every aspect of life. But what does that mean? And how could it apply to food retail?

As stay-at-home restrictions loosen, new opportunities will arise for convenience retailers, Nielsen says. The research and analytics firm contends leery consumers still want to make quick trips close to home.

In these unprecedented times, it’s comforting to stick to things you know and understand. New survey results from Toluna and Harris Interactive reveal consumers are trying to stay loyal to their favorite brands, but it may not always be possible given product shortages.