We’ve all dealt with long checkout lines, haggling with a customer service rep, or having a website crash by clicking “place order.” New research from Klarna suggests shoppers will only tolerate such aggravations for so long.

A federal judge has decided Madelaine Chocolate Co.’s $49 million case against Great Northern Insurance Co. should go to trial after he wasn't able to rule in favor of the chocolatier nor the insurance company.

Godiva Chocolatier has launched the Chocolate Festival Collection, inspired by the bustling energy of the world’s most vibrant festivals.

Chocolate and peanut butter, caramel and sea salt — some of the most popular flavor combinations on the market illustrate a long-held belief: Sweet and salty pair perfectly together.

This year’s event, held May 21-23, brought together tried-and-true brands and upstarts seeking to carve out their place in an ever-changing market.

Tony's Chocolonely has launched two new flavors this summer: White Raspberry Popping Candy and Milk Chocolate Honey Almond Nougat.

The Barry Callebaut Group has broken ground for its new chocolate and compound manufacturing facility in Baramati, India.

The owners of Chocolate Chocolate Chocolate Co. have purchased Bissinger’s Handcrafted Chocolatier, another longtime St. Louis confectionery brand with roots extending back to 17th century France.

Norman Love Confections has included eight new hand-crafted chocolates into its Signature Collection, the brand’s core product line.